Payment Follow-Up / Collections BPO
Stop awkward payment chasing. We follow up professionally, track promises-to-pay, and send daily updates — so your cash flow stays healthy.
A real collections system — not random follow-ups
Nexus Assist runs your payment follow-ups like a professional system. Every invoice, every promise, every call — tracked, scheduled, and reported daily.
- ✓ Central invoice dashboard (nothing forgotten)
- ✓ Daily professional reminder calls
- ✓ Promise-to-pay tracking with exact follow-ups
- ✓ Clear daily reports: paid, promised, pending
- ✓ Brand-safe, compliant, non-spam process
Why businesses choose Nexus Assist
Collections must be consistent, polite, and trackable — not random calls when you “get time”.
What you get instantly
- ✓ Professional reminder calls (brand-safe tone)
- ✓ Promise-to-pay tracking + follow-up scheduling
- ✓ Daily reporting (clear, decision-ready)
- ✓ No cross-selling — collections only
- ✓ Automation-backed consistency (fewer misses)
What this fixes
- ✕ Late payments and “tomorrow” loops
- ✕ Owner time wasted chasing invoices
- ✕ Staff forgetting follow-ups
- ✕ No visibility on customer promises
- ✕ Cash-flow stress and operational delays
Trustable & Reliable
Professional processes that protect your brand and improve collections.
How it works
A clean collections workflow that protects your brand.
1) Setup & Script
We confirm tone, payment terms, escalation rules, then set up professional scripts + tracking.
2) Daily Calling
We call consistently and log outcomes: answered, unreachable, promised date, dispute, next action.
3) Promise-to-Pay Follow-Up
We follow up on the right day and record whether payment happened.
4) Reporting
Daily summary so you always know who paid, who delayed, and who needs escalation.
Your time vs your cash flow
Collections isn’t hard — it’s consistency. We give you consistency every day.
Pricing
Simple monthly pricing. Scale instantly with add-on blocks when volume increases.
- Up to 100 invoices
- Up to 200 calls
- 100 email reminders
- Promise-to-pay tracking
- Daily reporting (clear & decision-ready)
- No cross-selling (collections only)
- + 50 invoices
- + 100 calls
- + 50 email reminders
- Invoice is counted in the month follow-up starts (not when created).
- Calls are counted in the month the call is made.
- No rollover of unused calls or invoices.
- No cross-selling allowed in collections calls.
- SMS is optional (available as an add-on).
FAQs
Quick answers before you decide.
Will this hurt my customer relationships?
What data do you need to start?
Do you track promise-to-pay dates?
Do you do SMS / WhatsApp reminders?
How do you report results?
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